Frequently Asked Questions
Finnegan's Book of Answers 📜
Got a question buzzing in your ear like a mischievous pixie? You're in the right place! I've gathered up a few of the most common queries I get here at the cottage.
If your answer isn't waiting for you below, don't be shy—just send me a whisper on the Whisper to Me 🤫 page!
Shipping & Tracking
Do you ship worldwide? I do indeed! My finds love to travel. We ship to almost every corner of the globe. 🌍
How much does shipping cost? Well now, this is the best part! To spread a bit of extra luck, I offer Free Worldwide Shipping on every single item in my store. No tricks, no shenanigans!
How long will my treasure take to arrive? Patience is a virtue, especially when waiting for magic! Here are my best estimates for how long the journey takes once your order has shipped:
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To the EU, UK, and US: 7-14 business days.
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To the Rest of the World: 7-31 business days.
When will my order ship? Me and the sprites are quick to work! We aim to pack and dispatch your finds within 1-2 business days after you place your order.
How can I track my order? Easy peasy! As soon as your treasure is on its grand journey, we'll send a shipping confirmation with a tracking number to your email. You can then use that number on my special tracking page right here: Track Your Treasure
Returns & Refunds
What is your return policy? I want you to be absolutely delighted with your find! If for any reason you're not, we accept returns on eligible items within 30 days of the delivery date. Just send me a message, and we'll get it all sorted for you.
What if my item arrives damaged or incorrect? By me lucky shamrock, we can't have that! If your treasure arrives broken or isn't the one you ordered, please contact me immediately with a photo of the issue. We'll make it right, faster than you can say 'pot o' gold'.
Orders & Products
What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express). All safe and sound!
Is every item really 'hand-picked'? Every single one! I wouldn't put anything in my store that I wouldn't proudly display in me own mushroom cottage. Each item is chosen for its charm, quality, and that little bit of magic. ✨